Before your Wedding date is secured in our Diary a booking form must be completed & returned with your full Wedding Balance. On receiving this we will confirm your booking and send you a receipt for your records. Your date is then guaranteed for your Wedding Day. It is advisable to have a trial before hand with Bridesmaids & Mums if possible to establish the exact style and look you are after for your day. Also it is crucial in determining how much time is required on the Wedding Day! For a trial again please fill in the booking form with a 50% deposit for each in your Wedding party and this will secure your trial date. This can be paid by Cash, by Cheque or by BACS bank transfer bank details on request. The remaining balance can be paid as a Cheque in the post or by BACS bank transfer on the day of the Trial. Try to return your Wedding Day Booking form within one week of your trial to avoid losing the date. We will only hold your Wedding Date for one week before it must go out as available to other Bride enquiries! The above booking procedure applies to Hair, Make-up & Nails only. Once we have received your deposit and booking form we will contact you to arrange suitable trial dates for you and your Bridesmaids. Trials for yourself and the Bridesmaids are all done on the same day so there is some skill in bringing everyone together for this particular date. Separate appointments if requested will be attempted but are not always possible. This also incurs extra costs due to the consultants travelling out to you twice!
To book a trial you need to print off and fill out a Hair & Make-up booking form and send this back to us with a deposit of 50% of your quoted price. Address is 47 Marshwood Croft, Halesowen, W.Midlands B62 OEY. Cheques are made payable to “Clare’s Bespoke Wedding Services” Bank transfers are also available. Details on request.
Depending on the size of your wedding party there could be as many as two Hairdressers & two Beauticians with you. The most senior stylist will help the trials along in an orderly manor with you the Bride being done first and then the Bridesmaids. Some Bridesmaids will have their Make-up done first while the Hairdressers are busy with another person. Timings will be estimated to work out how much time is required on the Wedding Day. These timing will be discussed with you at the end of the Trial and you will be asked by the Consultant if you want to book or take time to come back to us. We will hold your Wedding Date for one week only before it is made available to other Bride enquiries.
At the end of the trial you will be asked if you want to book your Wedding Day and the relevant Consultant will fill in the Booking Form with you and ask you for the full Wedding Balance for each person within the Wedding Party. Your Wedding Date is then booked immediately into the diary!
A 50% deposit is paid on each individual person booked within the Wedding party for both Hair & Make-up Trials only. Wedding Day balances are payable in full. E.g. A Bride with 2 x Bridesmaids and 1 x Mum for A Make-up trial would be Bride + 3 and an example of working out the Price would be £23 + £17.00 + £17.00 + £17.00 totalling £74.00 The deposit at 50% will be £11.50 + £8.50 + £8.50 + £8.50 total Deposit £37.00. This deposit is non refundable against cancellations and covers some of the costs to the Hairdresser/Makeup artist for their lost time and lost customers who will have been turned away due to our consultant being fully booked.
The remaining balance for your trial is paid on the day of the trial to the Beautician/Hair Stylist in the form of a cheque or cash! The outstanding full balance for your Wedding Day is required with your booking form before your Wedding date is confirmed in our diary. We will send you a receipt once we receive your payment.
Payment can be made either by Direct Bank Transfer, Cheque or Cash.. Cheques should be made payable to “Clare’s Bespoke Wedding Services” Bank details for bank transfer are available on request.
Due to the rising costs of fuel we do apply a moderate 20p per mile fuel charge covering the round trip of the Beautician/Hair Stylist. This will form part of your total cost and will be in your quote.
Wedding season busy periods During Wedding Season I see Brides many months in advance and on occasions they have left their written bookings to the last minute and have been bitterly disappointed when the date is already booked. July & August are my busiest months so don’t delay! Some attempts will be made to chase deposits but a first come first serve basis has to apply!
FAQ’s
Normally we would ask that Hair is performed first and then the Make-up but if we have a Hairstylist and Beautician with you at the same time they will work between your Bridesmaids together so some Bridesmaids will have their Make-up done first!
Following a trial the Hairdresser and Make-up artist will already have established what they are going to be doing on the day. So on your wedding day they can get straight on with the job. The time required for your Wedding Day will be discussed following the trial and allocated into the diary. We usually ask for -60 minutes for the Bride for Hair and 30 mins for Bridesmaids and Mums. These times can dramatically change depending on what is being done on the day. Make-up usually has about 30 mins per person on the day again depending on what is being done. The time required to look after the Bride and Bridesmaids will be worked out on your Trial day and booked accordingly adding in some spare time for safe measure!
Trials are always done on the same day unless there are extenuating circumstances where this is not possible. A separate charge may be applicable to cover this if agreed.
This is one of the most important days for you and your partner and we have been trusted to handle this day properly and to ensure it runs as smoothly as possible. We always plan extra time into every area of your booking to cater for traffic, break downs or any other eventuality. In cases of extreme circumstances we always have a back up Beautician or Hair Stylist who can step in at the last moment should this occasion ever arise. In 6 years of work this touch wood has never happened!
Deposits are not returnable and can not be used against the outstanding balance. This is because the
Beautician/Make-up artist will have booked and allocated that individuals time in her diary and will have blocked out that time to your Wedding. Other customers are hence turned away when that particular Beautician/Hair Stylist is unable to fit them into those particular dates.
If in the unlikely event a consultant is unavailable for your agreed date we have the right to offer another Consultant in replacement. From your initial consultation a record of what style of Wedding Hair and Make-up you have agreed upon. In the unlikely event of the above happening the replacement Consultant will be given
Flowers, Balloons, Wedding Cakes, Chair Covers Swagging etc.
To book your Wedding day for any of the above products a minimum deposit of 30% is required for your total order. This then secures your date! The remaining balance is required to be paid in full no less than 6 weeks before your Wedding Date. Our mobile service is available on request and is available for first appointments only. Deposits are non refundable! We accept cash, or bank transfers details on request! All our Wedding Flower prices are approximate using flowers readily available according to season and subject to change at any time. Swagging is in 20ft lengths and on very long top tables will only be able to dress the front of the Top Table leaving the sides exposed.
This is supplied in 20ft lengths and is more often enough long enough to dress the Top Table front and both facing sides. On occasions when the top table is longer than usual the material will not stretch enough to dress the sides and will be left plain with the front only being Swagged.
Our delivery & set up charges will be discussed with you during your consultation and included in your quotoation but in general all delivery & set up charges are dependant on the quantity order and the amount of miles to your your designated delivery address. In general there is a £25 delivery charge within our local area of 5 miles for Bridal Flowers, Balloons & Wedding Cakes. Additional delivery addresses are charged at £25 each. Every mile over the 5 mile local area radius is charged at £0.50p per minute unless otherwise agreed on your consultation. Example Delivery of Flowers to a venue has a total return journey of 50 miles. 10 miles are charged at £25 this covers 5 miles there and 5 miles back local area and then 40 x extra miles charged at £0.50p per mile £20. Total is £45. This is dependant on a minimum order of £100.
Any parking charges occured while attempting to deliver or set up you Wedding Order will be the responsibility of the customer unless discussed prior to your Wedding Date and will be taken from your deposit with. Receipts for these parking charges will be provided on request!
All Wedding Cakes are delivered to your required address! Set up is chargeable and will have been discussed with your during taking your order. If we are delivering and setting up your cake we will always take a photo proving your Cake was set up in good condition prior to leaving. We can not be responsible for any damage to your cake following on from our personal delivery and set up.
Your event balloons will always be delivered and set up as requested and left in good condition before leaving the premises. We can not be responsible for balloons bursting during the time after us leaving and the actual wedding celebrations. This can unfortunately be due to many circumstances outside of our control. We can not be responsible for the Burst Balloons that are set up on the day by us but are being stored for use for an evening event. Balloons being moved and stored can be liable to bursting at any time and we can not be held responsible.
Champagne Bottle
If purchased as part of a balloon package the Champagne bottle will require a holding deposit of £50 which is refundable to you on return of the bottle to us in the condition that it was hired in. This covers none return of the bottle and any possible damage. It also allows us to purchase another bottle ready for the next wedding. In the event that the bottle is returned later than agreed and another Champagne bottle has had to be purchased then you will be charged a daily hire rate of £2.50 per day to a maximum of £50. The Champagne bottle should be returned on the first working day of the week following your event date. This allows us time to prepare for the next weekends weddings. By prior agreement with Claresweddings.com an arrangement can be made to collect the champagne bottle mimimum charge for this is £25 and will depend on mileage to and from your venue.
Magic Wand
Unless stated the Magic Wand which is used to manually burst the Exploding balloon must be returned or made available for collection by Claresweddings.com next day following your event. If you wish to keep the wand or it is lost, thrown out or just can't be found then a small charge of £5.00 will be collected from your deposit to cover the time and materials to produce another. This applies unless otherwise discussed at your consultation.